You do of course…but do you? I keep meeting business owners who when I do a bit of digging […]
“We could have done that ourselves…”
We’ve all heard the story about what consultants do – “they take your watch and tell you the time!” […]
5 thought provoking questions about sales
I have just got back from a fantastic day at the Sandler UK Client Summit near Oxford. Lots of […]
Important, not urgent
In over 25 years of work, I have ‘learned’ about time management on many occasions, but still find myself […]
Chasing the Dream
Like many hundreds of thousands of other parents, last Thursday was a big day for Gill and I, waiting […]
If you could get your money back…
… what would you stop doing? We have all probably done things that didn’t work, or at least not […]
Click & collect turns the tables in the High Street versus e-commerce rivalry
Tustains Jewellers in Leamington Spa launch their new click & collect service this week. Tustains are in good company […]
Balance fact and feelings to make more customers buy
If you have never read one of Seth Godin’s blogs, I would thoroughly recommend you give them a try. […]
Summer holiday observations
After a hectic week and looking out of the window at pouring rain, I guess the summer holiday season […]
Understanding how customers really use products
I’ve seen the latest Volkswagen TV ad a few times now and for me it is a worthy successor […]